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If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
To initiate a return or exchange, please complete the following steps:
How long it takes to receive your refund? We will process your refund 48 hours after receiving your return in our warehouse.
Do I have to pay for return shipping? Customers only have to pay for return shipping if the customer made a mistake while ordering. Otherwise, if there is a mistake on Furnex's end then we will cover all shipping expenses.